Hospitality Services

NSW Club Hospitality

Experienced People. Dedicated Service.

From contract catering and bistro management to kitchen operations, food safety, staffing and member experiences, our approach combines practical hospitality knowledge with a commitment to doing things properly.

Tenders & EOI
Is your club preparing an Expression of Interest (EOI) or Request for Tender (RFT)?
View Tender & EOI Responses

Core Pillars

Operational Capabilities

Whole-of-Kitchen Catering

Hands-on management of club bistros, cafes and restaurants. We take responsibility for staffing, menus and daily service, so your team can focus on members.

Hands-on kitchen operations
Kitchen cost control
Award-compliant rostering
Consistent member dining

Tender & EOI Execution

Thoughtful, commercially sound tender submissions prepared personally by Maz for Club Boards, Chief Executives and tender advisors across NSW.

Formal EOI submissions
3-year P&L forecasts
Structured transition plans
Direct board presentations

HACCP & Regulatory Compliance

Food safety oversight led by Maz Islam, JP (Diploma in Quality Auditing). Daily digital logging and NSW Food Authority audit preparation.

HACCP-based food safety plans
NSW Food Authority compliance
Allergen safety protocols
Clean council audit logs

Club Event & Function Yields

Bringing function spaces to life with corporate seminars, barefoot bowls packages, wakes, milestone birthdays and presentation nights.

Barefoot bowls packages
Large seated banquets
Auditorium galas & wakes
Low-waste event catering

Dedicated Service Lines

Dedicated to Clubs

Choose a service to see how we approach it, what is included and how Maz stays involved.

Club Catering Operations

Hands-on kitchen, bistro and dining room management for NSW licensed clubs.

We want to partner with RSLs, bowling clubs, golf clubs and leagues venues across NSW to deliver member-first dining, consistent quality and careful commercial management.

Key Deliverables

Full commercial kitchen and bistro management
Classic club pantry favourites and modern blackboard specials
High-volume ticket pacing during peak rushes
Transparent monthly P&L and operational reporting to Boards
Staff recruitment and performance management
Community and member demographic alignment

Contract Catering & Tenders

Transparent commercial agreements built around your club's governance.

A commercially focused approach to hospitality operations. We offer turnover rental, hybrid profit-share and management-fee models designed to reduce the financial pressure of running an in-house kitchen.

Key Deliverables

Turnover lease and hybrid profit-share agreements
Full transfer of employer and labour liabilities
Careful management of weekend award penalty rates
Supplier relationships that help protect food margins
Formal response to club EOI and tender processes
Maz presents to your Board in person

Bistro & Restaurant Management

Welcoming dining rooms, menus members love, and reliable service.

Helping club bistros become places members love to return to, combining traditional favourites (schnitzels, steaks, roasts) with fresh, contemporary specials.

Key Deliverables

Menu engineering using Boston matrix popularity & margin scoring
Speed-line kitchen design for rapid raffle and bingo breaks
Mid-week seniors' lunches and family value dinner specials
Digital Kitchen Display System (KDS) integration
Bar beverage turnover synergy and food pairing
Dietary inclusivity (gluten-free & vegan options)

Kitchen Management & HACCP Compliance

Food safety management and Registered Clubs Award labour governance.

Food safety and fair rostering, done properly. Led by Maz Islam (Diploma of Quality Auditing), we help Club Directors and General Managers meet their food safety and Fair Work obligations.

Key Deliverables

HACCP-based food safety plan implementation
Digital temperature logging and automated cold-chain alerts
NSW Food Authority Standard 3.2.2A audit readiness
Registered Clubs Award roster reviews
Preventative equipment maintenance and asset protection
Comprehensive chemical handling and WHS compliance

Club Event & Function Catering

Functions and celebrations that bring your community together.

From barefoot bowls barbecues to seated presentation dinners, we plan, package and deliver events your members and guests will remember.

Key Deliverables

Tiered barefoot bowls packages (sliders, pizzas, BBQ grills)
Auditorium galas and sporting club presentation banquets
Corporate conference day-delegate and boardroom packages
Respectful, dignified catering for member memorial wakes
Fairway and clubhouse wedding banquet packages
Low-waste pre-set banquet planning

Transition & Execution

How a Partnership Begins

A clear, collaborative process: we listen first, plan together and stay accountable with regular reporting to your Board.

01

Feasibility & Audit

We inspect your club's kitchen plant, review historical covers, and analyze member demographics and current catering costs.

02

Commercial Model

We structure a transparent contract (turnover lease, hybrid, or management fee) with board-ready financial projections.

03

30-Day Transition

Maz conducts staff interviews under the Registered Clubs Award, deploys HACCP systems, and rolls out engineered menus with zero downtime.

04

Monthly Governance

Ongoing management, monthly P&L reviews, member feedback tracking, and direct reporting to the Club Board of Directors.

Your Club. Our Commitment.

Is your club reviewing its catering arrangements?

Speak directly with Maz Islam for a confidential conversation about your club's kitchen and what you'd like it to become.

Submit Tender Brief